Legal
Privacy Policy
Last updated: April 2026
1. Information We Collect
When you visit Vinyl Touch SA, we may collect personal information you provide directly, such as your name, email address, shipping address, and payment details when placing an order. We also collect usage data through cookies and analytics tools to improve your experience.
2. How We Use Your Information
We use your information to process orders, communicate about your purchases, send marketing emails (with your consent), improve our website, and comply with legal obligations. We never sell your personal data to third parties.
3. Payment Security
All payments are processed securely through Shopify Payments. We do not store your credit card details on our servers. All transactions are encrypted using industry-standard SSL technology.
4. Cookies
We use essential cookies to operate our store (cart functionality, session management) and optional analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings.
5. Third-Party Services
We use Shopify for e-commerce, Google Analytics for website analytics, and email service providers for communications. Each service has its own privacy policy governing how they handle your data.
6. Your Rights
Under the Protection of Personal Information Act (POPIA), you have the right to access, correct, or delete your personal information. Contact us at hello@vinyltouchsa.co.za to exercise these rights.
7. Contact Us
For privacy-related questions, contact us at hello@vinyltouchsa.co.za or through our contact page.